Information for Pensioners & Veterans

What is the Australian Government Hearing Services Program?

The Australian Government Hearing Services Program provides eligible people with access to a range of hearing services, including hearing assessments, management, advice and support, and the fitting of a hearing device where needed. The program is managed by the Office of Hearing Services (OHS) in the Department of Health.


Am I eligible?

You are eligible for the voucher component of the program if you are an Australian citizen or permanent resident 21 years or older and you are;

  • a Pensioner Concession Card Holder
  • receiving Sickness Allowance from Centrelink
  • the holder of a Department of Veterans’ Affairs (DVA) Gold Card issued for all conditions
  • the holder of a DVA White Card issued for specific conditions that include hearing loss
  • a dependent of a person in one of the above categories
  • a member of the Australian Defence Force, or
  • part of the Australian Government funded Disability Employment Services (DES) – Disability Management Service and you are referred by your Disability Employment Services case manager.



Acoustic Health is accredited to provide these services to eligible Pensioners¬†and Veterans’ and are provided under the terms and conditions of the Office of Hearing Services (OHS) Program.