Privacy Policy

The privacy of personal information is of primary importance to everyone. To meet the privacy management requirements of our clients, their dependents and our employees we are committed to meet the National Privacy Principles and the Health Information Obligations by;

Collecting personal information essential to conducting our business within the legal framework in Australia. Also, to ensure individuals understand the consequences of not providing personal information.

Use and disclosure of personal information only with consent of the Client and where reasonable, expected by Acoustic Health to disclose such information for the benefit of the Client to others such as; Doctors, Specialists, Professional Colleagues and the Commonwealth Government Hearing Services Program as required and agreed to, by way of signature, on the Client Information form.

Data Security to ensure personal information is stored and used in a secure environment.

Openness to ensure all individuals know that they have access to their personal information upon request.

Access and Correction to provide access to personal information by individuals for correction.

Complaints to provide a means for individuals to resolve breaches of privacy

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Identifiers that are unique and in compliance with State and Federal Laws.

Trans-Border Data Flows as required to provide a secure means of transferring personal information overseas, which at times may require legal advice.

Training of all record keepers in the National Privacy Principles as they apply to Acoustic Health.

**Clients can obtain additional information by asking their Practitioner or at Reception.